Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms or email
• Schedule appointments or consultations
• Request repair estimates or services
• Subscribe to our newsletter or communications
• Provide feedback or testimonials

This information may include your name, email address, phone number, mailing address, and details about your timepiece or service requests.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and manage our timepiece restoration services
• Respond to your inquiries and communicate with you
• Schedule appointments and send service reminders
• Process payments and manage billing
• Improve our website and services
• Send you updates about our services (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our business (payment processors, appointment scheduling services)
• Legal requirements or to protect our rights and safety
• Business transfers (in the event of a merger, acquisition, or sale)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: